Category: ‘Testimonial’

Mr. Rahul Mulay

Assistant General Manager – IT, Axis Securities Ltd

Rahul Mulay Axis Securities
Our resources spent an inordinate amount of time troubleshooting issues and responding to customer complaints. Zero insights into our transactional emails left us clueless about further actions. Implementing Netcore Falconide armed us with a wealth of information, helping us identify the root cause of customer complaints and respond immediately with solid answers. Detailed email metrics and easy-to-use infrastructure also helped us tailor action-based messages for our customers. Our customers are now delighted with our services and we’ve enhanced customer experience.

Jan, 10, 2017

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Mr. Ranvir Joshi

SVP– IT Infrastructure & Support, Religare Securities Limited

We were facing tremendous delivery issues with our Transactional Emails. Our in-house platform which took 18-20 hours to send all emails daily, posed a serious challenge. High bounce rates and emails landing into spam was yet another challenge. Switching to netCORE’s transactional emailing solution – Falconide, helped us cut down email delivery time by whopping 15-16 hours. The effective control over hard bounces improved our domain reputation and the real-time reporting mechanism helped us analyse the performance of our most critical emails. To top it all, the readily available support has been brilliant – positive, quick and solution-driven. Now, we are more productive than ever before, focusing on our core business.

Dec, 08, 2016

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Mr. Sunil Bandarkar

AVP Technology – India Infoline Holding Limited.

Ronil Bandarkar_IIFL_AVP-1
At IIFL, Business Logs and Proof of Delivery is extremely critical, and there are stern regulations which we must abide by. Our team spent lengthy hours fetching and uploading these logs, manually, until we switched to netCORE Falconide. Readily available logs combined with instant webhook calls, enabled us to upload the logs in real time, saving 25-30 hours of manual efforts every month.

Yet another challenge was, cleaning the hard bounces every time we ran an email campaign. netCORE Falconide, helped us clean the hard bounces by big 70%. The pro-active and friendly support staff always assisted us in resolving our issues. Falconide is one of the best time-saving, user-friendly transactional emailing tools, which I strongly recommend for businesses dealing with critical & high volume emails.

Nov, 22, 2016

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Mr. Sunil Munj

DVP, IT – RBL Bank

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We wanted a solution that had the right technology and security to reshape our customer interaction. netCORE Falconide was the answer. The real time reporting via webhooks helped us explore opportunities of personalised messaging. netCORE’s round-the-clock support and expertise in managing and delivering the emails is worth mentioning. We haven’t seen any downtime on netCORE Falconide.

Oct, 26, 2016

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Sanjay Tripathy

EVP, Marketing – HDFC LIFE

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What we call as content and communication management today, is very key. We’ve taken help of company like netCORE, to ensure to manage it[customer engagement] well, so that we can keep a track of it. We can actually measure successes. And if there is any future need of the product, lets say, like a cross-sell opportunity arising out the communication, I can do it. So both engagement and cross-sell run from a same platform, and we ensure that entire lifecycle is managed.

Jul, 12, 2016

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Ms. Clarisa Briones

CEO
Pinoy Great Deals, Philippines

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Our problem is getting the newsletters delivered to our subscribers’ inbox. netCORE is the solution. They did a presentation, gave a test demo and it was very successful. netCORE helps us in our email marketing.

Sep, 22, 2015

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Sanjay Nagpal

Head – Technology Infrastructure
India Today

netCORE’s email marketing has given us the incredible ability to clean up and manage our lists. The built-in deliverability tools and opt-out features give us the peace of mind to know that our messages are being well received by our members. We’re currently segmenting our lists so we can reach our members with an even greater degree of personalization

Sep, 22, 2015

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Ishita Kar

Head Marketing, J9 Ventures

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We have tried other emailing services but eventually came back to netCORE. They have very good technology platform with the best support. Inputs from the consultancy team help us in optimizing our campaigns and their data analytics has helped us increase open rates by 15% to 20% in the last two and a half months. I wish netCORE all the best.

Sep, 22, 2015

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Sahil Deswal

Sr Manager – Product and Marketing, mydala

The campaign gave mydala maximum visibility and awareness at a time when customers were spoilt for choice. Combining email with social was the perfect way to go viral and reach out to our customers.

Sep, 22, 2015

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Sneha Tikoo

Assistant Manager, Jabong Intl

It has been great working with your team. netCORE Consultants helped us greatly by improving customer engagement and enabling us activate our inactive users. The team comes with great energy and smart brains.

Sep, 22, 2015

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