SVP – IT Infrastructure & Support, Religare Securities Limited
We were facing tremendous delivery issues with our Transactional Emails. Our in-house platform which took 18-20 hours to send all emails daily, posed a serious challenge. High bounce rates and emails landing into spam was yet another challenge. Switching to netCORE’s transactional emailing solution – Falconide, helped us cut down email delivery time by whopping 15-16 hours. The effective control over hard bounces improved our domain reputation and the real-time reporting mechanism helped us analyse the performance of our most critical emails. To top it all, the readily available support has been brilliant – positive, quick and solution-driven. Now, we are more productive than ever before, focusing on our core business.